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Return and exchange of defective product (s)

For all defective product orders. Please read the General Sales Conditions before any return:

Link: General Sales Conditions

You hereby notify your withdrawal from the contract for the sale of the item (s). For this please fill out the form. In accordance with the law n ° 2014-34, you must return the article (s) before the period of 14 days.


The personal data provided by the client are strictly confidential and will not be disclosed to third parties. In accordance with the CNIL and RGPD information.. The information collected on the "create an account" form is saved in a computerized file on the customer site by CHICANIMAUX for Purchasing management, loyalty points, newsletter ... If you wish to delete its data from our files we ask you to simply warn us, your data will be deleted within 24 hours.

They are kept for 13 months since the last connection and are intended for the company CHICANIMAUX.

In accordance with the law "Informatique et Libertés", you can exercise your right of access to data concerning you and have them rectified by contacting: CHICANIMAUX.


 

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