Terms of Use

These General Conditions of Use (TOU) apply from the day of the first use of the buyer on the online shop CHICANIMAUX registered in the RCS of Tourcoing, SIRET 831647177.

access to the site

The company CHICANIMAUX reserves the right to modify, terminate, suspend at any time, for any reason and in its sole discretion access to all or part of the site without prior notice. The website www.chicanimaux.com is accessible to 24H/24, 7/7 users, unless interrupted, programmed or not, for the purposes of its maintenance or update which may be independent of us by our host E-monsite or in case of force majeure. If access to the proposed services is not possible, www.chicanimaux.com undertakes to do its utmost to restore access to the service and will then endeavour to communicate to users the dates and times of the intervention by various means made available by the CHICANIMAUX website.

The company CHICANIMAUX presents the e-commerce Made In France. Including the main technological language used, French. NWe implement other means of secondary language, English. Other technological devices by intermediaries such as: Google that uses machine translation with the consent of the visitor on our digital platform.

The CHICANIMAUX online store is compatible with the internet browsers explorer 10 or +, MAC OS X, Safari, Firefox, Chrome, Opera or Edge. Ainsi que les portables (Système Android, Windows ou Apple). En cas de problème de connexion, essayez de changer de navigateur ou redémarrer votre FAI (Orange, Sfr, Free...).

Cookies

Purpose of cookies

Cookies are used to keep track of your visit to the CHICANIMAUX website. You would find this history by going to the history tab of your web browser. Cookies allow us to improve the navigation on the site. Click on the "settings" button of your web browser to change the settings or retrieve the history. You can find his information at the bottom of the site by clicking on « Cookies ».

the use of cookies

The cookies for:

_Remember your login information.

_When you log in to the site.

_Keep track of the products you placed in the shopping cart.

_Remember your browsing preferences and how to use them.

_Collect analytical information. (Explain in the "read more" section).

_Share information through social networks, website, blog, page...

_Share maps (map, route, address, travel time...).

_Provides feedback on comments, star ratings and Google Badge reviews.

_Some ads are placed on the pages of the site. Against a CPC (Cost per Click).

As soon as you click on "I agree". You accept all the plug-ins that are necessary for the operation of the site. The top banner disappears. You can "REFUSE" but there will always be the small window at the top of the page. The CNIL offers on its website at http://www.cnil.fr/vos-droits/vos-traces/les-cookies/conseils-aux-internautes tools to limit the traceability of your web browser: extensions for your browser to block tracers, share buttons on social networks, loading resources from other sites, etc.

You can find different Cookies on the external web pages defined below that you VALIDATE or NOT but which has no impact on the site CHICANIMAUX:

On social networks: FACEBOOK, TWIITER...

Search engine: GOOGLE, BING, YAHOO...

Customer information and personal data

By clicking on the CHICANIMAUX logos at the bottom and/or at the top of the page, you return to the homepage of the CHICANIMAUX shop.

door-to-door selling

In the purple bar you have the heading "Home sale". By clicking on it you will have the choice of regions for sale. You will find information on the participation regulations and the cities accepted with the number of participants requested.For the organization of these events, contact by the links available. The General Terms and Conditions of Sale apply to home sales.

Actualités

Below the poster of events in the "news" section of the site you will find the dates and places of the events. As well as ticketing, by clicking on it you will be drafted directly on a page of the site apart from our site to buy tickets (we have nothing for any payment problems for an event. Contact the event organizer). You can also add to the Windows calendar for all events: just download the file by clicking on it.

All the description and photographs are purely informative and retrieve on the official website of the organizer of the event. If you have any questions about the event, please contact the organizer at the bottom of the page just above the Maps map. You can also contact the organizer via the information listed above the map ( e-mail or phone number or the address of the organizer, or link through social networks).

If you search from the event close to the event you viewed. Thanks to the words Tags below the map Maps, this is possible.

Your purchases and payments.

Future customers passing through the online shop CHICANIMAUX are able to have the skills (motor, intellectual), but also have the legal age and the technical means necessary to access the site, but also for the means of payment for any purchases on the site. Thus to have verified that its hardware and mobile phone configuration used does not contain viruses and that it is in perfect working order. That the customer undertakes not to have a configuration of its hardware facilitating the piracy of a pirated site or software and that will not harm the site of the company CHICANIMAUX.

The customer can access the product details by clicking on the product or the “More information” icon. However, if the customer does not find satisfaction, he can contact CHICANIMAUX by the means made available in the section « contact ».

You will find the availability of the product as well as the delivery times. You can quantify according to your needs according to our availability.

You can do an overview of purchases via the “My Cart” icon.

Once the purchases are complete, simply finalize the procedure with the “add to cart” button. Different options are then offered to you. To complete the order you can create a member account if you have not already done so or make an express purchase without creating an account.

For payment by credit card:

Different payment methods, you will be offered (PayPal, Stripe, Bank Transfer) on the shopping cart page.

PayPal:

You will be redirected to the PayPal site by clicking on the button (PayPal logo) or the credit card button. No obligation to register on the PayPal site to make your purchases. No banking data is recorded on the CHICANIMAUX site.

PayPal also offers a credit. Pay in 4 times by PayPal. It offers it on the same payment page to you to choose what suits you.

Stripe :

You will be redirected to the Stripe payment page.

Bank Transfer:

You stay on the shopping cart page. All information will be given to you.

The General Terms and Conditions of Sale are applicable for payment. For payment by bank transfer, only a bank transfer order can be requested by e-mail.

At each step, you will receive an email with a link on which you can click and you will write on the site. An electronic invoice will be sent to you by email or in your customer area no later than the day of sending the order.

deliveries

The choice of delivery method in the shopping cart and order summary page requires a phone number that you will have previously registered in your account (member area). The carrier you have selected can contact you in case of delivery or to receive a delivery confirmation from our service providers.

reate an account

You will find the «Member area» widget at the top right or on the purple navigation bar of the module representing the "bonhomme".

To create an account, you must complete the complete form:

"*" are mandatory fields.

You can also check the registration boxes for the newsletter and/or receive the information by SMS (this is not mandatory).

If you have already created an account, you must be logged in to pay and validate your shopping cart.

If you have forgotten the password, it is possible to retrieve it via the "lost password?" section. You can also stay logged in by checking the "stay logged in" box or save the password on your web browser (it will have a window that will appear to ask you to save the username and password).

personal data

The personal data provided by the customer are strictly confidential and will not be disclosed to third parties. In accordance with the CNIL and GDPR information. The information collected on the form «create an account» is recorded in a computerized file on the customer site by CHICANIMAUX for the management of purchases, loyalty points, newsletter...

Data is retrieved for business statistics. As well as the contact forms that are made available for all information.

CHICANIMAUX exploit this data on accounting software.

If you wish to delete this data from our files we ask you to simply notify us, your data will be deleted within 24 hours.

They are kept for 13 months since the last connection and are intended for L'entreprise CHICANIMAUX.

in accordance with the law « informatique et libertés », you can exercise your right of access to your personal data and have it rectified by contacting: CHICANIMAUX.

We inform you of the existence of the "Bloctel" list of opposition to telephone canvassing, on which you can register here: https://conso.bloctel.fr/

CHICANIMAUX asks you to rate its products and allows page sharing on social networks via the buttons at the bottom of the page.

update on 20/07/2021