Terms of Use

These general conditions of use (CGU) are applicable from the day of the first use of the buyer on the online store CHICANIMAUX registered with the RCS of Tourcoing, SIRET 831647177.

Access to the site​

CHICANIMAUX reserves the right to modify, terminate, suspend at any time, for any reason and at its sole discretion, access to all or part of the site without prior notice. The site www.chicanimaux.com is accessible to users 24 hours a day, 7 days a week, unless there is an interruption, scheduled or not, for the purposes of its maintenance or update which can be independent of us by our host E-monsite or by force majeure. If unable to access the services offered, www.chicanimaux.com agrees to do its utmost to restore access to the service and will then endeavor to communicate to users the dates and times of the intervention by different means made available by the CHICANIMAUX site.

CHICANIMAUX presents Made in France e-commerce. Including the main technological language used, French. We are using other means of secondary language, English. Other technological devices through intermediaries such as: Google which uses machine translation with the consent of the visitor on our digital platform.

The CHICANIMAUX online store is compatible with internet browsers explorer 10 or more, MAC OS X, Safari, Firefox, Chrome, Opera or Edge. As well as laptops (Android, Windows or Apple system). In case of connection problem, try to change browser or restart your ISP (Orange, Sfr, Free ...).

Cookies​

Purpose of cookies

Cookies are used to keep track of your visit to the CHICANIMAUX site. You will find this history by going to the history tab of your web browser. Cookies allow us to improve navigation on the site. Click on the "parameter" button of your web browser to modify the parameters or retrieve the history. You can find their information at the bottom of the site by clicking on "Cookies".

The use of cookies
Cookies for:

• Memorize your connection information.
• When you connect to the site.
• Keep track of the products you have placed in the shopping cart.
• Memorize your navigation preferences and how to use it.
• Collect analytical information. (Explain in the "learn more" section).
• Share information through social networks, website, blog, page ...
• Share MAPS (map, route, address, travel time ...).
• Allows you to give feedback on comments, star rating and reviews on Google Badge.
• Some advertisements are placed on the pages of the site. Against a CPC (Cost per Click).

As soon as you click on "I accept". You accept all plug-ins that are necessary for the operation of the site. The top banner disappears. You can "REFUSE" but there will always be the small window at the top of the page. The CNIL offers on its website at the address http://www.cnil.fr/vos-droits/vos-traces/les-cookies/conseils-aux-internautes tools to limit the traceability of your web browser: extensions for your browser allowing blocking of tracers, sharing buttons on social networks, loading of resources from other sites…

You can find different Cookies on the external web pages defined below that you VALIDATE or NOT but which have no impact on the CHICANIMAUX site:

On social networks: FACEBOOK, TWIITER ...
Search engine: GOOGLE, BING, YAHOO ...

Customer information and personal data​

By clicking on the CHICANIMAUX logos at the bottom and / or at the top of the page, you return to the home page of the CHICANIMAUX shop.

Door-to-door sale

In the purple bar you have the heading "Home sales". By clicking on it you will have the choice of regions for the sale. You will find information on the rules of participation and the cities accepted with the number of participants requested. For the organization of these events, you must contact by the available links. The CGV are applicable for home sales.

Diary

Below the poster of events in the "news" section of the site you will find the dates and places of the events. As well as the ticket office, by clicking on it you will be written directly on a page of the site apart from our site to buy tickets (we have nothing to do with any payment problems for an event. You must contact the organizer of the 'event). You can also add to the Windows calendar for all events: just download the file by clicking on it.

All the description and the photographs are purely informative and recover on the official site of the organizer of the event. If you have any questions about the event, please contact the organizer at the bottom of the page just above the Maps. You can also contact the organizer using the information above the card (e-mail or telephone number or address of the organizer, or link via social networks).

If you are looking for events coming close to the events you have viewed. Thanks to the words Tags below the Maps, this is possible.

Your purchases and payments.

Future customers passing through the CHICANIMAUX online store are able to have the skills (motor, intellectual), also have the legal age and the technical means necessary to access the site but also for the means of payment of all purchases on the site. Thus having verified that its hardware configuration used computer does not contain any virus and that it is in perfect working order. That the customer undertakes not to have a configuration of his material facilitating the pirating of a pirated site or software and which will not cause any damage to the site of the company CHICANIMAUX.

The customer can access product details by clicking on the product or the "More information" icon. If the customer does not find satisfaction, he can contact CHICANIMAUX by the means made available to him in the "contact" section.

You will find there the availability of the product as well as the delivery times. You can quantify according to your needs according to our availability.

You can make an overview of purchases via the "my basket" icon.

When the purchases are finished, it is enough to finalize the procedure by the button "place order". Different options are then offered to you. To finalize the order, you are required to create a member account if you have not already done so.

For payment by credit card you will be redirected to the PayPal site. Without obligations to register on the PayPal site to make your purchases. No bank data is recorded on the CHICANIMAUX site.

The CGV are applicable for the payment. For payment by transfer, only a transfer order can be requested by E-mail.

shipments

The choice of delivery method in the basket and order summary page requires a telephone number that you will have previously registered in your account (member area). The carrier you have selected can contact you in the event of delivery or to receive a delivery confirmation by our service providers

Create an account

You find the "Member area" widget at the top right or on the purple navigation bar of the module representing the "guy".

To create an account, you must fill out the complete form:

Login, Password, Type of member, Title, Last name, first name, address, city, telephone number, e-mail, preferred language,

The "*" are compulsory fields.

You can also check the newsletter subscription boxes and / or receive the information by SMS (this is not mandatory).
If you have already created an account, it is imperative to identify yourself to pay and validate your shopping cart.

If you have forgotten the password, you can recover it using the "lost password?" Section. You can also stay connected by checking the "stay connected" box or save the password on your web browser (it will have a window that will appear asking you to save the username and password).

Personal data

The personal data entered by the customer is strictly confidential and will not be disclosed to third parties. In accordance with the CNIL. The information collected on the form "create an account" is recorded in a computerized file on the customer site by CHICANIMAUX for the management of purchases, loyalty points, newsletter ...

Data is retrieved for company statistics. As well as the contact forms which are made available for all information.

CHICANIMAUX use this data on accounting software.

If you wish to delete this data from our files, we ask you to simply notify us, your data will be deleted within 24 hours.

They are kept for 13 months since the last connection and are intended for the company CHICANIMAUX.

In accordance with the “IT and freedom” law, you can exercise your right of access to data concerning you and have them rectified by contacting: CHICANIMAUX.

We inform you of the existence of the “Bloctel” canvassing list, which you can subscribe to here: https://conso.bloctel.fr/ in France

CHICANIMAUX vous sollicite afin de noter ses produits et autorise le partage de page sur les réseaux sociaux via les boutons en bas de page.

Mise à jour le 01/02/2020